As a professional service company, we provide a Guarantee program which makes your 100% satisfaction. If you're not satisfied with our cleaning services, we will send another professional to fix it. We also have extended insurance coverage for reasonable property damage due to negligence of our professionals.

Our professionals have been recruited carefully, vexed by deep background check. All of our professionals have at least one year paid work experience and have been trained or certified to use eco-friendly products and procedures.

Yes, you can log in your personal account to cancel your order any time in advance 24 hours to get full refund. However, if you want to cancel your order within 24 hours of servicing time, we can only get refund half of your payment.

Yes, you can log in your personal account to re-schedule your order at different date and time at least 24 hours in advance.

Yes, you are required to be in place to open the door for our professional. If you are not onsite, please provide instruction how we can get in the property.

Please log in your personal account, find the order and follow the direction.

We credit your service charge back to your same card within 3 to 5 business days. If you have any questions, please contact us.